Legal and Professional Services
Microsoft 365 licensing rationalised for a regional solicitors practice
Regional solicitors, ~18 staff
Removed unused licences, tightened permissions and stabilised document access for fee earners.
Illustrative outcome
£3,800–£4,500
Annual licence savings
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Legal and Professional Services
Secure remote working for a growing accountancy practice
Accountancy firm, ~25 staff, hybrid working
Hardened remote access, MFA and backup so client data stayed protected outside the office.
Illustrative outcome
100%
MFA adoption
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Legal and Professional Services
Document workflow and email reliability for an estate agency
High-street estate agency, 3 branches
Stabilised email, property document sharing and branch connectivity.
Illustrative outcome
↑ to 99.5%+
Email uptime
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Legal and Professional Services
Backup and permissions overhaul for an architecture studio
Architecture practice, ~12 designers
Protected large design files with reliable backup and clearer project folder permissions.
Illustrative outcome
↑ to 99%+
Backup success rate
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Retail and Ecommerce Businesses
Checkout performance restored for an independent online retailer
Independent ecommerce retailer, ~8 staff
Fixed slow checkout, plugin conflicts and unreliable hosting that caused abandoned carts.
Illustrative outcome
↑ ~12%
Checkout completion
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Retail and Ecommerce Businesses
Payment and POS reliability for a multi-channel shop
Retail shop with online store, ~15 staff
Aligned in-store POS, ecommerce payments and back-office systems for consistent trading.
Illustrative outcome
↓ ~48%
Transaction failures
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Retail and Ecommerce Businesses
Seasonal scaling without permanent over-spend for franchise retail
Franchise retail group, 6 locations
Right-sized hosting and support for peak seasons without paying for idle capacity year-round.
Illustrative outcome
99.7%
Peak uptime
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Retail and Ecommerce Businesses
Cyber hardening after a phishing incident at a boutique ecommerce brand
Boutique online brand, ~6 staff
Recovered from a phishing breach attempt and hardened email, admin access and backups.
Illustrative outcome
↓ ~65%
Phishing clicks
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Healthcare and Care Organisations
MFA and device management for a dental practice group
Dental practice, 2 surgeries, ~20 staff
Secured patient admin systems with MFA, device policies and monitored backups.
Illustrative outcome
100%
MFA coverage
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Healthcare and Care Organisations
Sensitive document access controls for a care home group
Care home operator, 3 homes, ~45 staff
Structured access to care records, rota systems and management reporting.
Illustrative outcome
↓ ~50%
Access request time
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Healthcare and Care Organisations
Backup monitoring for a private medical clinic
Private clinic, ~14 clinical and admin staff
Replaced failing local backups with monitored off-site recovery.
Illustrative outcome
↑ from ~82% to 99%+
Backup success rate
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Healthcare and Care Organisations
Staff device security for a therapy and counselling practice
Therapy practice, ~10 practitioners, hybrid sessions
Secured laptops and session notes for hybrid clinical work.
Illustrative outcome
Phased out
Unmanaged BYOD access
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Education and Training Providers
Classroom Wi‑Fi and device reliability for a training provider
Commercial training provider, 2 classrooms, ~12 staff
Stabilised Wi‑Fi and classroom PCs for digital learning delivery.
Illustrative outcome
↓ ~75%
Classroom Wi‑Fi complaints
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Education and Training Providers
Microsoft 365 collaboration for a tuition centre
Tuition centre, ~8 tutors and admin staff
Centralised student resources, tutor schedules and admin email on Microsoft 365.
Illustrative outcome
↓ ~55%
Resource find time
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Education and Training Providers
Hardware lifecycle planning for a music school
Music school, ~6 teachers, recording studio on site
Planned upgrades for studio PCs and teacher laptops based on actual need.
Illustrative outcome
↓ ~45%
Emergency hardware spend
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Education and Training Providers
Repair and reuse programme for a community learning centre
Community learning centre, volunteer-supported IT lab
Extended life of lab devices through repair, reuse and responsible recycling.
Illustrative outcome
18 devices
Lab seats restored
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Construction and Field Service Businesses
Mobile file access for a regional building contractor
Building contractor, ~30 office and site staff
Site teams and office staff shared drawings and variations securely from mobile devices.
Illustrative outcome
↓ ~50%
Drawing version disputes
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Construction and Field Service Businesses
Cloud job packs for an electrical contracting firm
Electrical contractor, ~22 engineers
Digital job packs, certificates and photos synced from van to office.
Illustrative outcome
↓ ~40%
Certificate rework
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Construction and Field Service Businesses
Field-to-office communications for a plumbing services company
Plumbing services, ~18 field engineers
Reliable mobile email, job updates and customer callbacks from the field.
Illustrative outcome
↓ ~55%
Missed callbacks
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Construction and Field Service Businesses
Scalable IT as a facilities maintenance firm added contracts
Facilities maintenance, growing from 15 to 28 staff in 12 months
Onboarding, accounts and support scaled with new contracts without ad-hoc IT sprawl.
Illustrative outcome
↓ from 5 to 1.5 days
Starter readiness
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Hospitality and Leisure Businesses
Booking and POS reliability for a restaurant group
Restaurant group, 4 sites, ~60 staff
Stabilised reservation, POS and kitchen display systems before weekend peaks.
Illustrative outcome
↓ ~58%
Weekend POS incidents
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Hospitality and Leisure Businesses
Wi‑Fi and subscription cleanup for an independent gym chain
Gym chain, 3 sites, ~25 staff
Member Wi‑Fi, access control integrations and unused SaaS removed.
Illustrative outcome
£3,100/yr
Unused SaaS removed
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Hospitality and Leisure Businesses
Peak-period uptime for a boutique hotel
Boutique hotel, ~35 staff, seasonal occupancy spikes
Front desk, housekeeping tablets and guest Wi‑Fi kept stable during high occupancy.
Illustrative outcome
↓ ~45%
Check-in delays (IT)
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Manufacturing and Engineering Organisations
Technical document backup for a precision engineering firm
Precision engineering, ~20 shop-floor and office staff
CNC programs, QA documents and drawings protected with monitored backup.
Illustrative outcome
Weekly tested
Backup verification
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Manufacturing and Engineering Organisations
Network reliability for a small manufacturer
Small manufacturer, shop floor and office LAN
Stable network for ERP, label printers and shop-floor terminals.
Illustrative outcome
↓ ~62%
Network outages
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Manufacturing and Engineering Organisations
Repair-first lifecycle for specialist workshop equipment
Engineering workshop, CNC-adjacent PCs and measurement stations
Extended life of specialist workstations through repair and upgrade instead of wholesale replacement.
Illustrative outcome
~£11,000
Replacement cost deferred
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Charities and Not-for-Profit Organisations
Collaboration on a tight budget for a local charity
Local charity, ~15 staff and volunteers
Microsoft 365 non-profit licensing, shared files and support within limited budget.
Illustrative outcome
↓ ~35%
Software spend
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Charities and Not-for-Profit Organisations
Volunteer remote access for a community centre
Community centre, mix of paid staff and rotating volunteers
Safe remote access for rota managers and treasurers without over-sharing data.
Illustrative outcome
Eliminated
Shared passwords
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Charities and Not-for-Profit Organisations
Licence rationalisation for a social enterprise
Social enterprise, ~20 staff, mixed trading and grant income
Removed duplicate SaaS tools and aligned everyone on one supported stack.
Illustrative outcome
£4,600/yr
Duplicate SaaS removed
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Multi-Site and Growing Businesses
Standardised IT across a multi-branch retailer
Retailer, 5 branches and head office
One support model, consistent devices and shared policies across all branches.
Illustrative outcome
↓ ~80%
Branch IT variances
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Multi-Site and Growing Businesses
Single IT support contact for a growing professional services firm
Professional services, doubled headcount in 18 months
One MSP relationship replaced three ad-hoc IT vendors.
Illustrative outcome
3 → 1
Vendor contracts
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Multi-Site and Growing Businesses
Licence visibility during franchise expansion
Franchise network, 8 locations and growing
Central register of Microsoft and line-of-business licences across franchisees.
Illustrative outcome
↓ ~£8,500/yr
Licence overspend
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Multi-Site and Growing Businesses
Duplicated spend reduction for a two-site logistics firm
Logistics firm, warehouse and head office
Merged overlapping tools and aligned network and backup across both sites.
Illustrative outcome
£3,200/yr
Duplicate tools removed
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