Legal and Professional Services
Document workflow and email reliability for an estate agency
Stabilised email, property document sharing and branch connectivity.
High-street estate agency, 3 branches
The challenge
Branches relied on ageing servers and ad-hoc file shares. Email outages delayed offer letters and property pack distribution.
What we delivered
- Migrated document storage to cloud-backed shares with branch-appropriate access.
- Replaced failing on-premise mail relay with Microsoft 365.
- Implemented monitored backup and alert routing for branch connectivity.
Business improvements
- Improved document access between branches and negotiators.
- Reduced email downtime during peak listing periods.
- Staff spent less time on avoidable IT interruptions.
Illustrative outcomes
Illustrative outcomes from representative engagements; results vary by scope, starting point and contract terms.
↑ to 99.5%+
Email uptime
Measured over first six months post-migration
£2,200/yr saved
Server maintenance
Retired ageing on-premise mail hardware
↓ ~60%
Document retrieval time
Centralised cloud shares vs scattered local copies
