MFA and device management for a dental practice group

The challenge

Reception and clinical admin staff used shared passwords and unmanaged tablets to access appointment and billing systems.

What we delivered

• Improved security of staff devices, user accounts and shared systems.
• Introduced multi-factor authentication and role-based access.
• Configured device management for surgery workstations and tablets.
• Implemented backup monitoring for practice management data.

Business improvements

• Reduced the risk of data loss and unauthorised access.
• Staff accessed patient admin tools more reliably across both sites.
• Responsive support minimised disruption to appointment workflows.

Illustrative outcomes

Illustrative outcomes from representative engagements; results vary by scope, starting point and contract terms.