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National Laptop Computer Repair Centre
Repairs • business support • hardware recycling
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Pricing

Pricing and packages

Transparent repair guidance, MSP tiers, and recycling options with GBP pricing where SKUs are active.

Pricing and packages

Pricing overview

National Laptop Computer Repair Centre (NLCRC) delivers practical transparent GBP pricing for UK organisations reviewing the full NLCRC service catalogue that need measurable outcomes—not vague promises. We document what you have, agree priorities in plain English, and implement work in stages so budgets, risk, and internal approvals stay under control.

As an independent UK provider we combine workshop repairs, managed IT, secure data destruction, hosting care, digital marketing, and LIVEUXI platform delivery. That breadth means fewer handoffs when your marketing update touches production hosting, or when a fleet refresh needs certificate-ready disposal.

This page explains scope, deliverables, tooling, boundaries, and how to get started with transparent GBP pricing at NLCRC. Published trust material at /trust supports procurement and diligence; service levels for MSP tiers appear on /trust/service-levels and package pages.

We are not affiliated with Apple, Microsoft, Dell, HP, or Google unless explicitly stated for a specific programme. Trademarks belong to their owners. Advice is practical and sized to UK organisations—from sole traders to mid-market teams.

Whether you need a one-off audit, a monthly retainer, or a phased project, we confirm access requirements, reporting cadence, and commercial boundaries before work begins so invoices reflect agreed scope rather than open-ended time.

This hub is the master index for NLCRC public services. Each linked page targets comprehensive scope detail so you can review fit before purchase or enquiry.

Who this service is for

Pricing overview suits organisations that want an accountable partner with published processes—not a rotating call-centre queue.

Micro teams, multi-site SMEs, charities, property offices, and professional practices commonly start here when ad-hoc IT or agency relationships no longer scale.

Education providers, healthcare admin teams, retailers with seasonal peaks, and property block managers often need predictable response targets, documented change control, and plain-English reporting for trustees or directors.

If you need enterprise multi-region architecture, 24/7 NOC, or full in-house team replacement without collaboration, we will say so and suggest appropriate scoping—or co-managed models where you retain an internal lead.

Organisations with heavy compliance requirements (GDPR, safeguarding, lease-return wording, donor data policies) benefit from our published DPA, insurance summaries, and certificate-ready ITAD when hardware leaves your control.

Scope and deliverables

Deliverables commonly include: MSP tiers — Flat organisation pricing with user bands.; Add-ons — M365, backup, cyber, and CMS per-site care.; Repairs & ITAD — Quoted workshop and certificate-ready disposal..

For MSP tiers — Flat organisation pricing with user bands., we document scope in your ticket or monthly report, confirm access before changes, and align delivery to your change windows where production systems are involved.

For Add-ons — M365, backup, cyber, and CMS per-site care., we document scope in your ticket or monthly report, confirm access before changes, and align delivery to your change windows where production systems are involved.

For Repairs & ITAD — Quoted workshop and certificate-ready disposal., we document scope in your ticket or monthly report, confirm access before changes, and align delivery to your change windows where production systems are involved.

We confirm cadence—monthly, milestone, or project—and name owners on both sides before work begins.

Deliverables are reviewed in monthly or milestone packs suitable for internal IT leads, finance, or trustees—summarising work completed, risks, and recommended next steps rather than raw tool exports alone.

How engagement works

Our engagement rhythm: Browse sectional links on this hub to open specialist landers with detailed scope; Compare checkout-eligible SKUs on package and service pages; Book consultation or verified repair/recycling intake where discovery is required; Register for client portal access to track jobs, subscriptions, and ITAD batches.

For Browse sectional links on this hub to open specialist landers with detailed scope, we document scope in your ticket or monthly report, confirm access before changes, and align delivery to your change windows where production systems are involved.

For Compare checkout-eligible SKUs on package and service pages, we document scope in your ticket or monthly report, confirm access before changes, and align delivery to your change windows where production systems are involved.

For Book consultation or verified repair/recycling intake where discovery is required, we document scope in your ticket or monthly report, confirm access before changes, and align delivery to your change windows where production systems are involved.

For Register for client portal access to track jobs, subscriptions, and ITAD batches, we document scope in your ticket or monthly report, confirm access before changes, and align delivery to your change windows where production systems are involved.

Escalation paths and out-of-hours boundaries are agreed up front and published in your SLA or statement of work where applicable.

Deliverables are reviewed in monthly or milestone packs suitable for internal IT leads, finance, or trustees—summarising work completed, risks, and recommended next steps rather than raw tool exports alone.

Tooling, platforms, and standards

Tooling and standards: Stripe checkout for eligible MSP, marketing, and add-on SKUs; Client portal for tickets, invoices, and certificate downloads; Published trust centre evidence at /trust for procurement; LIVEUXI ERP visibility on supported programmes.

For Stripe checkout for eligible MSP, marketing, and add-on SKUs, we document scope in your ticket or monthly report, confirm access before changes, and align delivery to your change windows where production systems are involved.

For Client portal for tickets, invoices, and certificate downloads, we document scope in your ticket or monthly report, confirm access before changes, and align delivery to your change windows where production systems are involved.

For Published trust centre evidence at /trust for procurement, we document scope in your ticket or monthly report, confirm access before changes, and align delivery to your change windows where production systems are involved.

For LIVEUXI ERP visibility on supported programmes, we document scope in your ticket or monthly report, confirm access before changes, and align delivery to your change windows where production systems are involved.

Where certifications or frameworks apply—Cyber Essentials, NIST SP 800-88, UK GDPR—we map controls to your contract and trust centre evidence.

Deliverables are reviewed in monthly or milestone packs suitable for internal IT leads, finance, or trustees—summarising work completed, risks, and recommended next steps rather than raw tool exports alone.

What is included and what is not

What is not included unless explicitly scoped: Phone and tablet repair (computers and related storage only); Guaranteed SEO rankings or ads ROAS figures; Manufacturer authorised service centre claims unless explicitly scoped.

For Phone and tablet repair (computers and related storage only), we document scope in your ticket or monthly report, confirm access before changes, and align delivery to your change windows where production systems are involved.

For Guaranteed SEO rankings or ads ROAS figures, we document scope in your ticket or monthly report, confirm access before changes, and align delivery to your change windows where production systems are involved.

For Manufacturer authorised service centre claims unless explicitly scoped, we document scope in your ticket or monthly report, confirm access before changes, and align delivery to your change windows where production systems are involved.

We flag dependencies early—hosting access, DNS, ad account admin, or CMS editor rights—so timelines stay realistic.

Deliverables are reviewed in monthly or milestone packs suitable for internal IT leads, finance, or trustees—summarising work completed, risks, and recommended next steps rather than raw tool exports alone.

Related NLCRC services

How this connects to other NLCRC services: MSP tiers; Add-ons; Repairs & ITAD.

For MSP tiers, we document scope in your ticket or monthly report, confirm access before changes, and align delivery to your change windows where production systems are involved.

For Add-ons, we document scope in your ticket or monthly report, confirm access before changes, and align delivery to your change windows where production systems are involved.

For Repairs & ITAD, we document scope in your ticket or monthly report, confirm access before changes, and align delivery to your change windows where production systems are involved.

A single relationship simplifies access management, billing, and incident response when changes span support, web, and marketing surfaces.

Deliverables are reviewed in monthly or milestone packs suitable for internal IT leads, finance, or trustees—summarising work completed, risks, and recommended next steps rather than raw tool exports alone.

Getting started

Open linked landers for secure Stripe checkout on eligible plans, or book a consultation from this hub.

Use the client portal where enabled for tickets, invoices, subscriptions, and document downloads. New organisations can register for portal access subject to onboarding checks.

Questions before you buy? Book a consultation through the verified link on this page—we respond with written scope when programmes need discovery.

For repairs and recycling, use verified booking links shown on the relevant lander. ITAD and multi-site disposal programmes may require a short enquiry form so we can confirm quantities, sensitivity, and certificate format.

Existing clients can raise work through the portal when enabled, keeping billing and project history in one place. Upgrades between MSP tiers or marketing retainers can be arranged when your team outgrows current scope.

Why trust NLCRC

Accountable repair and support workflows.

Clear diagnostics first

We confirm the fault and options before repair work proceeds, so you stay in control of spend.

Approval before work

No surprise repairs — you approve the plan once scope and pricing are agreed.

Pricing

Plans and add-ons

Subscribe to services with secure Stripe checkout. Prices shown in GBP where SKUs are active.

Standard

Proactive maintenance, backup review, and security baselines.

£549/mo

Up to 25 users

4h response target

  • Everything in Essentials
  • Patch monitoring and reporting
  • Backup review and restore guidance
  • Security baseline checks
  • Managed hosting health checks and SSL renewal tracking
  • One production CMS site support (updates and security)
  • DNS and domain routing support
  • Proactive monthly maintenance window
  • Documented backup and recovery posture
  • Independent repair provider — manufacturer trademarks respected

Questions

Common questions

Can I buy this service online?

Many transparent GBP pricing plans support secure Stripe checkout on this page when SKUs are active. Larger or multi-site programmes are scoped after a consultation.

Do you support charities and professional firms?

Yes. We publish sector landers and trust material for diligence. Adjusted scope may be available for not-for-profits—ask during discovery.

Are you affiliated with Microsoft, Apple, or Google?

We are an independent provider. We help you use manufacturer and cloud platforms responsibly; trademarks belong to their owners.

Where are service levels and policies published?

MSP SLAs, security summaries, DPA, insurance, and environmental registrations are on /trust. Repair turnaround depends on parts and fault complexity.

How do we get started with transparent GBP pricing?

Book a consultation or use secure checkout where SKUs are active. We confirm scope in writing before bespoke programmes begin, including access requirements, success metrics, and reporting cadence.

Do you work with charities and regulated sectors?

Yes—scope adjusts for not-for-profits and regulated industries. Trust material is published at /trust for diligence, including SLAs, security summary, DPA, and certification honesty.

Can this combine with other NLCRC services?

Most programmes pair with managed IT, hosting, repairs, or ITAD. One relationship simplifies billing, access management, and incident response when changes span support, web, and marketing surfaces.

Where are policies and SLAs published?

See /trust for SLAs, security summary, DPA, and certification honesty. Repair turnaround depends on parts and fault complexity; MSP response targets are published for active tiers.

Ready to get started?

Book online where a verified link is available, or contact National Laptop Computer Repair Centre for business support and recycling scope.

Curated bundles

Popular combinations of retainers and add-ons. Indicative monthly totals — checkout individual SKUs below or contact us for a scoped quote.

Standard + security baseline

Proactive MSP Standard with endpoint backup and cyber baseline for growing teams.

  • Standard £549.00 /mo
  • Endpoint backup (per device) £8.00 /mo
  • Cyber security baseline (per device) £6.00 /mo

From £549.00 / month (indicative)

Use as starting point

Essentials + Microsoft care

Helpdesk Essentials with per-user Microsoft 365 administration.

  • Essentials £249.00 /mo
  • Microsoft 365 management (per user) £12.00 /user/mo

From £261.00 / month (indicative)

Use as starting point

Pro + digital operations

Pro MSP with CMS site care and growth hosting for digital-first SMEs.

  • Pro £999.00 /mo
  • CMS site care (per site) £79.00 /mo
  • In-house hosting Growth £399.00 /mo

From £1,398.00 / month (indicative)

Use as starting point

Repair & recycle bundle

Standard MSP with priority business repair and annual recycling plan.

  • Standard £549.00 /mo
  • Priority Business Repair Club £49.00 /mo
  • Recycling annual plan £990.00 /mo

From £598.00 / month (indicative)

Use as starting point

Compare MSP tiers

Indicative GBP pricing. Annual billing saves approximately two months on Essentials, Standard, and Pro.

Tier Ideal for Users Included hours SLA response From (monthly)
Essentials 1–10 8h £249/mo Buy Essentials
Standard 5–25 4h £549/mo Buy Standard
Pro 10–50 2h £999/mo Buy Pro
Property Office 3–30 4h £349/mo Buy Property pack
Enterprise Organisations above roughly fifty users or complex estates. 50+ Quoted Quoted Book scoping

Lifecycle bundle

Predictable monthly IT — MSP tier plus scoped add-ons

Many UK MSPs quote opaque per-user fees. NLCRC publishes flat MSP tiers (Essentials through Pro) with optional cyber baseline, endpoint backup, and Microsoft 365 management per device or user — one invoice for helpdesk, proactive maintenance, and agreed security layers.

  • MSP retainer (helpdesk + proactive care)
  • Cyber baseline (MFA, patching, EDR coordination)
  • Endpoint backup monitoring
  • Workshop repair & ITAD on same account

24×7 SOC and advanced MDR are available via managed security and DevSecOps retainers — scoped separately from standard tiers.

Upgrade path

Need more than Essentials?

Step up to Standard for broader coverage, faster response, and more included support hours.

  • Everything in Essentials
  • Patch monitoring and reporting
  • Backup review and restore guidance

Compare tiers and upgrade online

View Standard pricing