Clear diagnostics first
We confirm the fault and options before repair work proceeds, so you stay in control of spend.
Pricing explained
How NLCRC pricing works
Flat MSP tiers vs typical UK per-user pricing — with illustrative equivalents.
What you get
Clear scope before work begins
We confirm the fault, your requirement, and the repair path so you can approve the plan with confidence.
- Essentials from £249/month (1–10 users)
- Standard from £549/month (5–20 users)
- Pro from £999/month (10–40 users)
Flat tiers vs per-user MSP pricing
Many UK MSPs quote £35–£150 per user per month. NLCRC publishes flat organisation tiers (Essentials £249, Standard £549, Pro £999) with user bands — simpler for SMEs that want predictable invoices.
Essentials suits 1–10 users; Standard 5–20; Pro 10–40; Property Office Essentials 3–30 with joiner/leaver workflows.
Illustrative per-user equivalents
At 10 users, Essentials approximates £25/user/month; Standard at 10 users approximates £55/user/month; Pro at 20 users approximates £50/user/month.
Add-ons are priced per user or device: M365 management £12/user, endpoint backup £8/device, cyber baseline £6/device.
When to book a consultation instead
Multi-site estates, regulated programmes, co-managed models, or estates above tier user bands need a scoped statement of work — start at /business-support or /contact.
Why trust NLCRC
Accountable repair and support workflows.
Approval before work
No surprise repairs — you approve the plan once scope and pricing are agreed.
Questions
Common questions
Is Enterprise a published tier?
Standard published tiers are Essentials, Standard, Pro, and Property Office Essentials. Larger programmes are scoped as enterprise IT projects — see /business-support/enterprise-it.
Ready to get started?
Book online where a verified link is available, or contact National Laptop Computer Repair Centre for repair scope and next steps.
