National Laptop Computer Repair Centre

The challenge

CAD and Revit projects lived on local NAS without off-site backup verification. Junior staff had overly broad access to client folders.

What we delivered

• Reviewed storage, backup processes and user permissions across project teams.
• Deployed monitored cloud backup for critical project volumes.
• Segmented permissions by project stage and role.
• Scheduled workstation health checks for design workstations.

Business improvements

• Reduced risk of data loss on large design files.
• Improved document access controls for client confidentiality.
• Designers regained time previously lost to file recovery attempts.

Illustrative outcomes

Illustrative outcomes from representative engagements; results vary by scope, starting point and contract terms.