Published service levels
MSP response targets by tier live on /trust/service-levels — not buried in a PDF after you ask.
Packages
Service packages
Bundle repair, support, and recycling paths with clear inclusions and booking links.
Bundled service packages
Packages combine repair paths, managed IT tiers, hosting care, and recycling options with clear inclusions. Browse active SKUs on this page or contact us when you need a bespoke bundle.
Business clients often bundle MSP cover with hardware procurement and ITAD so refresh, support, and disposal share one accountable contact.
Choosing the right package
Start with user count, compliance needs, and whether you require onsite visits, 24×7 cover, or certificate-ready disposal. We confirm scope before checkout or contract signature.
Why trust NLCRC
Diligence-ready MSP process — published, not promised.
Scope before spend
Work is agreed in plain English before it starts, whether that is a retainer change or a workshop job.
Pricing
Buy support online
Per-user managed IT for West London offices. Subscribe with Stripe or book a short engineer call. Prices shown in GBP.
Standard
Proactive maintenance, backup review, and security baselines.
£315/mo
£31.50/user · min 10 billed
Up to 25 users
4h response target
- ✓Everything in Essentials
- ✓Patch monitoring and reporting
- ✓Backup review and restore guidance
- ✓Security baseline checks
- ✓Managed hosting health checks and SSL renewal tracking
- ✓One production CMS site support (updates and security)
- ✓DNS and domain routing support
- ✓Proactive monthly maintenance window
- ✓Documented backup and recovery posture
- ✓Independent repair provider — manufacturer trademarks respected
Questions
Common questions
Can packages be customised?
Yes. Published packages suit common SME profiles; larger estates receive a statement of work with named deliverables.
How do I subscribe online?
Where Stripe checkout is enabled, select a plan and complete verification. Some programmes require a consultation first.
What is included in recycling packages?
Drop-off or collection scope, data risk triage, and certificate options where Enhanced or Enterprise ITAD tiers apply.
Ready to get started?
Book online where a verified link is available, or contact National Laptop Computer Repair Centre for repair scope and next steps.
Curated bundles
Popular combinations of retainers and add-ons. Indicative monthly totals — checkout individual SKUs below or contact us for a scoped quote.
Standard + security baseline
Proactive MSP Standard with endpoint backup and cyber baseline for growing teams.
- Standard £31.50 /mo
- Endpoint backup (per device) £8.00 /mo
- Cyber security baseline (per device) £6.00 /mo
From £31.50 / month (indicative)
Use as starting pointEssentials + Microsoft care
Helpdesk Essentials with per-user Microsoft 365 administration.
- Essentials £22.50 /mo
- Microsoft 365 management (per user) £12.00 /user/mo
From £34.50 / month (indicative)
Use as starting pointPro + digital operations
Pro MSP with CMS site care and growth hosting for digital-first SMEs.
- Pro £49.50 /mo
- CMS site care (per site) £79.00 /mo
- In-house hosting Growth £399.00 /mo
From £448.50 / month (indicative)
Use as starting pointRepair & recycle bundle
Standard MSP with priority business repair and annual recycling plan.
- Standard £31.50 /mo
- Priority Business Repair Club £49.00 /mo
- Recycling annual plan £990.00 /mo
From £80.50 / month (indicative)
Use as starting pointBusiness services catalogue is not available yet. If you are staff, run the NLCRC catalogue seeder. Otherwise contact us for a quote.
Build your package
Configure MSP, software, repair & recycling — see your savings
Enter your team size, choose services, and compare your package total against published list rates. Recurring lines checkout via Stripe; hardware supply is a separate quote request.
Quick start:
Organisation size
Billing cycle
Recommended MSP tier: Essentials
