Charities and Not-for-Profit Organisations
Volunteer remote access for a community centre
Safe remote access for rota managers and treasurers without over-sharing data.
Community centre, mix of paid staff and rotating volunteers
The challenge
Volunteer treasurers needed finance folder access from home but previous shared passwords created audit concerns.
What we delivered
- Improved remote working and day-to-day IT support for staff and volunteers.
- Individual accounts with role-based access and MFA for finance roles.
- Short onboarding guide for rotating volunteer coordinators.
Business improvements
- Treasurers worked remotely without shared credentials.
- Centre manager spent less time resetting passwords.
- Practical advice kept spend aligned to charity budget.
Illustrative outcomes
Illustrative outcomes from representative engagements; results vary by scope, starting point and contract terms.
Eliminated
Shared passwords
Finance and rota systems
↓ ~55%
Password reset requests
Self-service and MFA
↑ ~30%
Remote treasurer hours
Flexible access enabled
