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NLCRC Business Support

Microsoft 365 support

Email, identity, Teams, SharePoint, and day-to-day user support for Microsoft 365. NLCRC combines workshop discipline, managed service routines, and clear documentation so your organisation can make technology decisions with confidence.

Microsoft 365 support

Outcomes

Practical support with visible progress.

We focus on clear actions, user communication, and records that make the service auditable.

Mailbox and identity administration

Delivered with clear scope, sensible priority handling, and documentation your team can reuse.

Teams and SharePoint support

Delivered with clear scope, sensible priority handling, and documentation your team can reuse.

Licensing and security baseline guidance

Delivered with clear scope, sensible priority handling, and documentation your team can reuse.

Joiner, mover, leaver workflows

Delivered with clear scope, sensible priority handling, and documentation your team can reuse.

When you need this

Common triggers we can help with.

Email deliverability or mailbox issues persist
New tenants need structured onboarding
Licences are unclear or overspent
Users need a single support desk for M365

Digital operations

Hosting, CMS, and ecommerce — same UK team as your IT.

  • • Managed hosting from £149/month
  • • CMS updates on Standard MSP and above
  • • Ecommerce care on Pro MSP

What you get

Per-user M365 administration or a full Standard MSP retainer with M365 included.

  • Mailbox and identity administration
  • Teams and SharePoint support
  • Per-user add-on from £12/user/month
  • Standard MSP from £499/month for broader IT cover

Pricing

Microsoft 365 packages

Per-user M365 add-on and Standard MSP retainer — prices in GBP.

Standard

Proactive maintenance, backup review, and security baselines.

£499/mo

Up to 25 users

4h response target

  • Everything in Essentials
  • Patch monitoring and reporting
  • Backup review and restore guidance
  • Security baseline checks
  • Managed hosting health checks and SSL renewal tracking
  • One production CMS site support (updates and security)
  • DNS and domain routing support
  • Proactive monthly maintenance window
  • Documented backup and recovery posture
  • Independent repair provider — manufacturer trademarks respected

Add-ons

Microsoft 365 management (per user)

Per-user M365 administration and support.

£12/user

  • • Mailbox and identity administration
  • • Teams and SharePoint user support
  • • Licensing guidance
  • ✓ Per-user Microsoft 365 administration and support

Our guarantees

  • • Eligible hardware repairs may include a limited warranty as described on our warranty policy.
  • • We are an independent repair and IT services provider — not affiliated with device manufacturers.
  • • Diagnostic and chargeable work is explained and approved before proceeding where applicable.
  • • Secure data destruction and recycling workflows can include certificate-ready records when scoped.

Need a scoped recommendation?

Send the current challenge, number of users, locations, devices, cloud services, and urgency.

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Call 020 3393 0948