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Healthcare and Care Organisations

Backup monitoring for a private medical clinic

Replaced failing local backups with monitored off-site recovery.

Backup monitoring for a private medical clinic

Private clinic, ~14 clinical and admin staff

The challenge

The clinic relied on a USB drive rotation that frequently failed silently. A near-miss disk failure exposed the gap.

What we delivered

  • Introduced backup monitoring with daily success alerting.
  • Migrated critical systems to encrypted off-site backup.
  • Tested restore of appointment and billing databases quarterly.

Business improvements

  • Reduced risk of data loss for essential daily operations.
  • Staff and management gained confidence in recovery capability.
  • Fewer urgent calls when backup jobs failed overnight.

Illustrative outcomes

Illustrative outcomes from representative engagements; results vary by scope, starting point and contract terms.

↑ from ~82% to 99%+

Backup success rate

Monitored jobs over 6 months

Passed

Recovery test

Full database restore within agreed RTO

↓ ~3 hrs/week

Manual backup labour

Automated monitoring replaced drive swaps

Related services

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