Healthcare and Care Organisations
Backup monitoring for a private medical clinic
Replaced failing local backups with monitored off-site recovery.
Private clinic, ~14 clinical and admin staff
The challenge
The clinic relied on a USB drive rotation that frequently failed silently. A near-miss disk failure exposed the gap.
What we delivered
- Introduced backup monitoring with daily success alerting.
- Migrated critical systems to encrypted off-site backup.
- Tested restore of appointment and billing databases quarterly.
Business improvements
- Reduced risk of data loss for essential daily operations.
- Staff and management gained confidence in recovery capability.
- Fewer urgent calls when backup jobs failed overnight.
Illustrative outcomes
Illustrative outcomes from representative engagements; results vary by scope, starting point and contract terms.
↑ from ~82% to 99%+
Backup success rate
Monitored jobs over 6 months
Passed
Recovery test
Full database restore within agreed RTO
↓ ~3 hrs/week
Manual backup labour
Automated monitoring replaced drive swaps