Clear diagnostics first
We confirm the fault and options before repair work proceeds, so you stay in control of spend.
Managed security
Managed security
Endpoint protection, MFA, patching, and backup verification integrated with your MSP tier.
What you get
Clear scope before work begins
We confirm the fault, business requirement, or recycling inventory so you can approve the plan with confidence.
- Responsive helpdesk and remote support
- Microsoft 365, identity, and device management
- Backup, patching, and endpoint protection
- Hardware procurement and lifecycle planning
Managed security for growing organisations
Endpoint protection coordination, MFA enforcement, patch reporting, and backup verification — integrated with your MSP tier rather than sold as fear-based add-ons.
We align to documented controls and publish honest certification status. Cyber Essentials is in progress; see /trust/certifications.
What we monitor and report
Device compliance, critical patch status, backup success rates, and admin MFA coverage — reviewed on a rhythm agreed in onboarding.
Incident triage follows runbooks aligned to our cyber baseline. Where we process personal data on your behalf, breach notification follows our DPA.
Why trust NLCRC
Accountable repair and support workflows.
Approval before work
No surprise repairs — you approve the plan once scope and pricing are agreed.
Questions
Common questions
Is managed security a separate product?
Core controls are included in MSP tiers; advanced SOC/SIEM retainers are scoped separately if required.
Do you sell endpoint protection licences?
We coordinate tooling you already pay for or recommend proportionate products during onboarding — no shelfware bundles.
Where is certification status published?
See /trust/certifications — we do not display badges we cannot verify publicly.
Ready to get started?
Book online where a verified link is available, or contact National Laptop Computer Repair Centre for business support and recycling scope.
