Opening hours: Mon–Thu 07:00–22:00 • Fri 09:00–22:00 • Sat–Sun 10:00–16:00 Confirm on Google
National Laptop Computer Repair Centre Over 40 years of technical excellence

PC, laptop, and Mac repairs

Fast, careful computer repairs with clear diagnostics.

Book a diagnostic, approve the work, and track your repair from the client portal. We handle Windows PCs, laptops, Apple Macs, boards, storage, and data recovery triage.

Managed IT and MSP support

Everything a managed service provider should deliver.

Helpdesk, Microsoft 365, backup, cyber security, patching, procurement, monitoring, and device lifecycle support for growing organisations.

Secure reuse, recycling, and collection

Responsible hardware recycling with secure data workflows.

Book drop-off or eligible collection, separate assets for reuse or recycling, and combine with secure data destruction where required.

Repairs at NLCRC
Business Support at NLCRC
Hardware Recycling at NLCRC
Over 40 years of technical excellence Leave a Google review

Hours: Mon–Thu 07:00–22:00 • Fri 09:00–22:00 • Sat–Sun 10:00–16:00

Get directions — times may update on the listing.

Three ways we help

Repairs, business support, and hardware recycling under one accountable team.

Choose the pillar that matches your need. Each path gives clear next steps, portal-led booking where appropriate, and direct human support when the work needs scoping.

Repairs service image

PC, laptop, and Mac repairs

Fast, careful computer repairs with clear diagnostics.

Book a diagnostic, approve the work, and track your repair from the client portal. We handle Windows PCs, laptops, Apple Macs, boards, storage, and data recovery triage.

  • Laptop, desktop, and Apple Mac diagnostics
  • Motherboard, charging, screen, storage, and power faults
  • Data recovery triage and secure handling
  • Clear approval before repair work proceeds
Explore repairs
Business Support service image

Managed IT and MSP support

Everything a managed service provider should deliver.

Helpdesk, Microsoft 365, backup, cyber security, patching, procurement, monitoring, and device lifecycle support for growing organisations.

  • Responsive remote and onsite helpdesk support
  • Microsoft 365, email, identity, and device management
  • Backup, disaster recovery, endpoint protection, and patching
  • Hardware procurement, onboarding, refresh, and asset records
View business support
Hardware Recycling service image

Secure reuse, recycling, and collection

Responsible hardware recycling with secure data workflows.

Book drop-off or eligible collection, separate assets for reuse or recycling, and combine with secure data destruction where required.

  • Booked drop-off and collection workflows
  • Secure data destruction and certificate-ready records
  • Reuse-first triage for suitable hardware
  • Clear chain-of-custody for business collections
Plan recycling

How it works

A guided flow from first contact to completed work.

Use the portal for repair bookings, or contact us for business support and recycling projects that need scoping before a booking slot is created.

Sign in or contact us
Step 1

Sign in or contact us

Start through the client portal for repairs, or contact the team for business support and recycling scope.

Triage and scope
Step 2

Triage and scope

We confirm the fault, business need, or recycling inventory so you know the options before work begins.

Approve the plan
Step 3

Approve the plan

You receive clear next steps: repair approval, support package, collection plan, or data destruction workflow.

Deliver the work
Step 4

Deliver the work

Technicians complete the repair, support task, onboarding, secure wipe, or recycling handover.

Return, report, or support
Step 5

Return, report, or support

Equipment is returned, reports are issued, and managed support continues where agreed.

What fits where

Pick the right path quickly.

Each pillar has its own intake, scope, and delivery flow. Open the panel that matches you to see exactly what is included.

Repairs Open
  • Laptop, desktop, and Apple Mac diagnostics
  • Motherboard, charging, screen, storage, and power faults
  • Data recovery triage and secure handling
  • Clear approval before repair work proceeds
Business Support Open
  • Responsive remote and onsite helpdesk support
  • Microsoft 365, email, identity, and device management
  • Backup, disaster recovery, endpoint protection, and patching
  • Hardware procurement, onboarding, refresh, and asset records
Hardware Recycling Open
  • Booked drop-off and collection workflows
  • Secure data destruction and certificate-ready records
  • Reuse-first triage for suitable hardware
  • Clear chain-of-custody for business collections

Diagnostic & pricing clarity

How we work with you

Clear steps from evaluation to completion — the same principles we use in the workshop and client portal.

Device evaluation

We assess your PC, laptop, or Mac and explain what we find before major work proceeds.

Upfront pricing

Quotes are provided after evaluation. No chargeable repair without your approval unless agreed otherwise in writing.

Approved servicing

Work uses appropriate parts and workshop procedures for the approved scope.

Customer review

You can review operation related to the completed work before collection where practical.

Our commitment to customers

  • Independent repair and IT services provider
  • In-store and workshop evaluation where offered
  • Upfront pricing before chargeable repair work
  • No repair without customer approval (unless contractually agreed)
  • 6-month limited warranty on eligible repairs (see policy)
  • Turnaround depends on parts, queue, and device condition
  • No guaranteed outcomes — especially for data recovery or severe damage
  • You are responsible for backing up data before service
Data and backups You are responsible for backing up your data before service. Repair, recovery, and secure destruction workflows can involve data loss risk even when we work carefully — we will explain options before proceeding.
NLCRC is an independent repair and IT services provider. We are not affiliated with, endorsed by, or authorised by Apple, Microsoft, Dell, HP, Lenovo, Samsung, Google, or any other manufacturer. All trademarks and product names belong to their respective owners.

Questions

Common questions before you book.

Yes. Use the client portal to sign in, verify your account, and access repair booking links where available.
Helpdesk support, Microsoft 365, backup, cyber security, endpoint management, patching, hardware procurement, onboarding, and lifecycle planning.
Yes. We can handle migrations, device refreshes, backup improvements, cyber hardening, and short-term IT recovery projects.
Eligible collections are scoped by location, quantity, data risk, and access requirements. Contact us with the asset list to plan the route.
Yes. Hardware recycling can be paired with secure data destruction workflows and certificate-ready reporting where required.
Repairs depend on diagnostic availability. Business support response times depend on the support tier or project scope agreed with your organisation.

Ready to repair, support, or recycle?

Use the portal for repair bookings, contact us for business support, or send your recycling inventory and we will advise the best route.

Call 020 3393 0948