Backup strategy for small businesses (3-2-1 light)

Practical backup talk for shops advising SMBs (original NLCRC English). 3-2-1 light - At least one offline or immutable copy - One offsite (cloud or physically rotated disk) - Test restore quarterly — untested backups are hopes What to cover - File shares, server system state / VM exports, Microsoft 365 (often forgotten) - NAS is not offsite if it sits next to the server Shop process - Write the backup product name, schedule, and last test restore date on the ticket - Alert the customer when jobs fail — silence is the failure mode