Published service levels
MSP response targets by tier live on /trust/service-levels — not buried in a PDF after you ask.
DevSecOps
DevSecOps services
CI/CD pipelines, infrastructure as code, security scanning, and governed releases.
What you get
How we scope and deliver
We confirm the fault, your requirement, and the repair path so you can approve the plan with confidence.
- Engineer-led IT support and remote helpdesk
- Managed IT support with published response targets
- Microsoft 365, identity, and device management
- Backup, patching, endpoint protection and lifecycle planning
DevSecOps and security operations
DevSecOps retainers cover CI/CD hardening, infrastructure-as-code review, vulnerability management rhythms, and coordination with managed EDR — for teams shipping frequently on Laravel, Azure, or hybrid estates.
24×7 SOC and advanced MDR are scoped as programmes separate from standard MSP tiers — we align tooling (Microsoft Defender, Sentinel, or partner MDR) to your risk profile.
Why trust NLCRC
Diligence-ready MSP process — published, not promised.
Scope before spend
Work is agreed in plain English before it starts, whether that is a retainer change or a workshop job.
Pricing
Buy support online
Per-user managed IT for West London offices. Subscribe with Stripe or book a short engineer call. Prices shown in GBP.
Pro
Deeper IT ownership with quarterly planning.
£495/mo
£49.50/user · min 10 billed
Up to 50 users
2h response target
- ✓Everything in Standard
- ✓Endpoint protection coordination
- ✓Supplier and vendor liaison
- ✓Quarterly IT planning session
- ✓Ecommerce checkout and payment-flow support
- ✓Staging and safe CMS update workflow
- ✓Quarterly digital operations review
- ✓Dedicated escalation path
- ✓Lifecycle and refresh reporting
- ✓Certificate-ready secure disposal workflows on request
Need one-off onboarding, health checks, or project scoping?
View all packagesQuestions
Common questions
Is SOC included in MSP Essentials?
Standard tiers include cyber baseline coordination and patching. 24×7 SOC monitoring is a scoped add-on or DevSecOps retainer — see /business-support/managed-security.
Ready to get started?
Book online where a verified link is available, or contact National Laptop Computer Repair Centre for repair scope and next steps.
Curated bundles
Popular combinations of retainers and add-ons. Indicative monthly totals — checkout individual SKUs below or contact us for a scoped quote.
Standard + security baseline
Proactive MSP Standard with endpoint backup and cyber baseline for growing teams.
- Standard £31.50 /mo
- Endpoint backup (per device) £8.00 /mo
- Cyber security baseline (per device) £6.00 /mo
From £31.50 / month (indicative)
Use as starting pointEssentials + Microsoft care
Helpdesk Essentials with per-user Microsoft 365 administration.
- Essentials £22.50 /mo
- Microsoft 365 management (per user) £12.00 /user/mo
From £34.50 / month (indicative)
Use as starting pointPro + digital operations
Pro MSP with CMS site care and growth hosting for digital-first SMEs.
- Pro £49.50 /mo
- CMS site care (per site) £79.00 /mo
- In-house hosting Growth £399.00 /mo
From £448.50 / month (indicative)
Use as starting pointRepair & recycle bundle
Standard MSP with priority business repair and annual recycling plan.
- Standard £31.50 /mo
- Priority Business Repair Club £49.00 /mo
- Recycling annual plan £990.00 /mo
From £80.50 / month (indicative)
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